How can I return my package?

Yes. You have a legal right to 30 days as from the reception of the goods to announce to us your intention to return the product and your reason for this return. All the products on the site can be returned, except those marked to the contrary. Returned products must meet the following conditions: 

1) In a perfect state for resale
2) Packaged in their original packaging
3) Packing slip and filled in return form should be added to the package

Sent to the following address:
Pluslogistics
Decovry - returns
Industriepark Noord 5a
9100 Sint-Niklaas - België

Any product which is damaged, incomplete, or whose original packing is deteriorated, will be neither refunded nor exchanged. We offer you a store credit and in the event of a return you will have the amount credited to your account (excl the shipment costs) or we will wire over the amount to your bank account. Therefore it's important to indicate your bank account details on the return form. You can expect the refund within 14 business days after receipt of the returned goods. The shipment cost of the order as well as the shipment cost of the return of goods is at charge of the customer. The shipment costs are only paid in case something was wrong with your order.